# #1 Support and policy information

## Supported device specifications

* CPU - Intel Core i5 or higher or similar AMD or other processor
* RAM - 4 GB or more
* Web Browser - Chrome (72 or higher), Edge (79 or higher)
  * Browser compatibility settings are managed with variable values so that compatible versions may be improved over time.

## Supported screen resolution

* Minimum - Horizontal 1,440 px
* Maximum - 100% size of web browser

## Version information

* LETR WORKS v2.8.16

## Operation policies

* Due to the nature of the SaaS service, LETR WORKS conducts continuous maintenance for an indefinite period of time to protect and manage customers' data until the end of the service.
* LETR WORKS stores operation logs in the cloud for security purposes, and provides them separately only upon customer request.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.letr.ai/en/other_info/1-support-and-policy-information.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
